Policies:
Appointment Changes: If you need to cancel or change any service appointments, please provide at least 24 hours' notice.
No-Show Policy: Two or more "No-shows" will require full payment prior to future bookings.
Late Arrival: We understand that unforeseen circumstances may cause delays, but please note that arriving late for your appointment may result in a shortened service time to accommodate other clients’ appointments.
Payment: Payment for salon services is required before your appointment begins. Effective immediately, new customers booking appointments for 4 or more people between 8-10 am are required to provide a $100 deposit upon booking. Any outstanding balance will be settled upon arrival, with adjustments made for fewer guests than booked.
Birthday Discounts: Discounts for birthdays can only be applied before payment is processed.
Refunds: All sales are final. However, if you're not satisfied with a service, please inform us before leaving the salon, and we will address it promptly.
Children in the Salon: To ensure a relaxing experience for all our clients, we kindly request that children be supervised at all times and kept away from salon equipment.
Cell Phone Usage: To maintain a tranquil environment for all clients, we kindly ask that cell phone usage be kept to a minimum while in the salon.
Thank you for your understanding and cooperation.